Shipping & Returns

RETURNS

We have a 30 day policy. For up to 30 days from the date of purchase we will offer you a refund or exchange. If 30 days have passed, we can no longer allow refunds or exchanges.
To be eligible for a return, you must first notify us that you intend to return the item. Your item must be returned in the same condition that you received it.

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the item is in the same condition, your refund will be processed and a credit will be applied to your credit card or original method of payment within a few days.

EXCHANGES

We only exchange items if they are not as described. If you need to exchange it for the same item, please send us an email at sales@artonpapers.com.


SHIPPING

To return your item, please mail it to:
Art on Papers
2142 Grand Oak Trail
Oakville, Ontario
L6M 4S7
Canada

You will be responsible for paying the shipping costs for returning the item. If you are returning an item, you should consider using a trackable shipping service or purchasing shipping insurance to ensure we receive the returned item.

We offer free shipping on orders over $75. The shipping on these orders is free to you, but we incur a shipping cost. Our actual shipping cost will be deducted from any refund that is due to you.